FAQ
Refunds
Our goal is for every customer to be totally satisfied with their purchase but
All sales are final. No Refunds In the case that a defective/wrong item is sent, we will gladly replace the item at no additional cost to the customer!
If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship a second time. Please double check your shipping address.
Shipping
Every order is made with care! Please allow 2 to 4 weeks for us to process and ship your items. You’ll receive an email with tracking details the moment your package is out the door.
Please note: Once your order leaves our studio, we cannot be held responsible for packages that are lost, stolen, or damaged in transit. We appreciate your patience and understanding!
Contact
For customer service inquiries only, please email JordanxBell@gmail.com